Product availability
Frames, contact-lens variants and lens options are only represented as available when the store can actually confirm them.
WHY iRAYS
Trust is built by being clear about what is known—and what still needs to be checked.
Our website prioritises verified store information, practical eyewear guidance and clear boundaries around stock, pricing and medical claims.
OUR TRUST MODEL
What we deliberately verify.
Prescription context
Prescription/custom work is reviewed rather than treated as a generic one-click product choice.
Commercial details
Final pricing, product compatibility and fulfilment terms are confirmed before purchase instead of being invented for appearance.
Medical boundaries
Educational content does not diagnose symptoms, prescribe treatment or promise health outcomes.
ONLINE NOW
What the website helps you do.
- Explore eyewear categories
- Understand common lens concepts
- Request an eye-test visit
- Prepare for a store visit
- Reach the store by WhatsApp, phone or Maps
CONFIRMED WITH THE STORE
What we verify before purchase.
- Current product availability
- Final pricing and applicable offers
- Prescription and lens compatibility
- Delivery or pickup arrangements
- Purchase and payment details
SERVICE PRINCIPLES
Practical support before and after the visit.
Before you visit
Use category and lens guides, or message the store if you need to check something specific.
While choosing
Fit, prescription context, product availability and intended use are considered before finalising.
When something is unclear
We would rather confirm a detail than present an assumption as fact.
When the question is medical
Retail guidance stops where qualified clinical assessment is the appropriate next step.
PRIVACY & SUPPORT
Information you share is used for the service you request.
Appointment and support details are handled separately from public website content. Personal service information is not displayed on public pages.
TRUST FAQs
How the model works.
Does iRAYS show live product availability online?
No. Current frame, lens and contact-lens availability is confirmed by the store rather than being presented as live inventory online.
Does iRAYS provide medical diagnosis through the website?
No. The website provides general retail and educational information. Diagnosis and treatment belong with an appropriately qualified eye-care professional.
How are prescription or custom orders handled?
Prescription and custom requirements are reviewed before fulfilment. The store confirms compatibility, availability and final pricing before proceeding.
Can I buy directly through the website?
Not currently. The website is focused on eyewear information, eye-test requests and direct store support. Product availability, pricing, fulfilment and purchase arrangements are confirmed by the store.
Where is iRAYS OPTICAL located?
iRAYS OPTICAL serves customers from Kondhwa, Pune. Use the Contact page for the current Google Maps location, store hours and directions.